We are confident your hair will love the Peach Hair Mask. However in the event where you're not satisfied with the results after trying it, we will happily refund your money back to the same account used to make the order. All you need to do is return the mask back to us (at your own expense) within 30 days from receiving it. 

To initiate the return process, please email hello@ororahair.com using the same email used to place the order AND with your order number. Once received, a member of our team will reply with instructions on how to return the item for the refund.  

Please note shipping costs and shipping insurance are non refundable. For more information on how to start your return please click here